General Information

Accommodation and Location

Block bookings have been made at Millbrook Hotel, which is also the venue of the ACHD Symposium 2017. Accommodation can be booked during the registration process from 16 February. Millbrook is situated 20 minutes from Queenstown on the outskirts of Arrowtown. Click here to view a map of the area. Millbrook offer guests a regular complimentary shuttle service to and from Queenstown CBD.


New Zealand has a national biosecurity system that is considered one of the most robust in the world. Please refer to this website for more information

Booking your travel to Queenstown

Queenstown Airport is serviced by several international airlines. Domestic and regional airlines including Air New Zealand and Jetstar also provide frequent services to Auckland from other New Zealand destinations. For airline contact details please click here.

For domestic travellers, there are also intercity coaches which will arrive in the centre. Click here to read more.

Car Rental

We encourage you to take advantage of corporate rates through Avis Rent a Car. Just call the local Avis office on +64 3 442 3808 or 0800 655 111 and quote the booking reference number: AWD Z994400


November/December is the start of summer in Queenstown. The average temperature sits between 8°C and 22°C, and longer sunshine hours mean longer days at that time of the year.


The currency used is New Zealand dollar. Banking hours are usually 0900 -1600hrs, Monday to Friday. Automatic Teller Machines are well spread throughout Arrowtown and Queenstown. International credit cards are accepted throughout the country at banks, most hotels and city stores

Disclosure of Registration Information

If you do not wish your details to be provided to sponsors or other delegates, please tick the appropriate box on the registration form


Dress for all sessions is business casual


New Zealand uses a 240 volt 50 cycle system with 3 pin flat plugs

Good and Services Tax

Goods and Services in New Zealand are subject to a 15% tax (GST). This tax is usually included in the price and if not, it is clearly stated. This tax cannot be claimed back by visitors, when leaving the country


It is strongly recommended that you purchase comprehensive travel insurance to cover the duration of your visit to New Zealand and to protect against cancellation charges, loss or damage to your luggage and personal effects, loss of cash and medical expenses

Name Badges

Name badges will be given to all delegates on registration. We ask that you wear your badge at all times, including social functions. Entry tickets will be given for all social and optional events


Complementary parking available

Public transport

Millbrook offer guests a regular complimentary shuttle service to and from Queenstown and Arrowtown (subject to availability). Bookings can be made with the transport desk located at reception. For more information click here

There is a good public bus network which links Queenstown with the main suburbs and outlying areas, including Arrowtown. For more information visit A one way fare between Queenstown and Arrowtown is $15

You’ll also find free transport provided by many local activity operators making it easy to get out and about and experience what the region has to offer.

Smartphone app

The free Essential New Zealand travel app from Tourism New Zealand is available from the App Store and Google play. Make the most of your stay without the need for an internet connection.

Special Requirements

Every effort will be made to ensure delegates with special needs are catered for. Should you require any specific assistance, or catering please give details required on your registration form

Transport from Queenstown airport

The airport is only 15 minutes from Millbrook Resort. Taxis are available at all times of the day from the front of the airport terminal.

Millbrook Resort Airport Transfers

Millbrook offers Airport Transfers for $25.00 per person one way. Airport Transfers must be booked 24hrs in advance and are subject to availability.


Connectabus is Queenstown’s link to the airport, hotels, motels, shopping, and attractions. The Hotel/Motel link operates every 15 minutes from Queenstown Airport.  Click here to find out more.


Super Shuttle offers a shared ride option. The shuttles operate from the Shuttle rank at the airport (not the taxi rank). Bookings can be made on the Super Shuttle website


A taxi fare from the airport to Millbrook is around $65. Queenstown Taxis, Green Cabs and Corporate Cabs all offer a meet and greet service. To access this service you will need details of your arrival (date of arrival in Queenstown, flight number, arrival time and number of passengers) and they will arrange for the driver to meet you at the “Meet & Greet” area in the Arrivals Hall. He or she will have a sign-board with your name on it.

If wishing to travel from the airport to Queenstown CBD a taxi is around $35.

Queenstown Taxis – or +64 3 450 3000

Green Cabs - or +64 03 441 3549

Corporate Cabs - or +64 3 441 9000

Time Zone

New Zealand is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time)


No vaccinations are required to enter New Zealand

Visa Information

All visitors to New Zealand must have a passport which is valid for at least three months beyond the intended stay in New Zealand. Visa information and the visa application form are available on If you require a Visitor’s Visa, please allow at least 5-6 weeks for processing.

Visa Waiver Countries

Citizens of some countries do not need to apply for a visa before travelling to New Zealand, view the list of visa waiver countries here.

If you are a citizen of a country which has a visa waiver agreement with New Zealand, you do not need to apply for a visa to visit New Zealand but you must:

Hold a valid ticket from New Zealand to a country where you have the right of entry

Have sufficient money to support yourself during your stay in New Zealand

Hold a passport valid for 3 months beyond the date you intend leaving New Zealand

Remain in New Zealand only for the time granted on your arrival

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ACHD 2017 Symposium